Originally Posted by
SanDiego1K
I am no longer platinum, so called to see what premium awards cost.
Base room (not available dates I need) - 12K
King deluxe - 13.75K (312 sq ft)
King premium deluxe - 14.5K (377 sq ft)
Studio suite - 24K (452 sq ft)
I am very ambivalent about this hotel. I booked a King Premium Deluxe. The hotel was sold out and I got exactly what I booked. I got a very quiet room on the Monastery building with a roof view. (We were told 7 buildings comprise the hotel.) A lot of the room space was wasted in an entry corridor. The room was smaller than I anticipated as a result. If this was two steps up, I'd hate to see a base room. The bathroom was decent with both a tub and a walk in shower. I was told that all studio rooms face the street and get the trolley noise, implying we shouldn't want the upgrade up from what we had.
I didn't like spending waking hours in the room. The redeeming feature of the hotel was the interior/exterior space with a lovely courtyard and the adjacent restaurant with both inside and outside space. The refectory bar looked like a cozy space to spend a cold or wet day. And as others have pointed out, the location is an easy distance from much of what one comes to Prague to see. Uber is excellent and inexpensive.
Service was slow. It generally took an hour to get a bucket of ice. We called three times before the concierge called a restaurant to change the time we had booked. We were offered a pitcher of iced tea to replace a bottle of wine we were given, since we don't drink alcohol. It took over an hour to arrive, and was barely yellow. It was undrinkable. We were then offered a bowl of fruit that didn't arrive. After three hours, we had to remind the front desk.
We took a city tour in one of the vintage looking cars that I highly recommend. We were picked up at the hotel and had timed it so that we could be dropped where we wanted lunch.
As an aside, we were told that Segways will be banned in Prague as of next week. We were told that there are 2500 Segways for rent in town, that many operations are fly by night and give no safety information to riders. There really isn't space in the touristic sections of town for tourists and Segways to peacefully coexist.