Does "Ashley" mean cancel within 30 days to get the full $450 refund? It doesn't seem clear to me from this conversation whether you can cancel after 30 days and still get a pro-rated refund.
Originally Posted by
lgnki
Correct you are:
Ashley: at 18:33:34
Welcome to Citi Live Chat. We appreciate the opportunity to serve you. How may I help you?
LOGAN: at 18:36:38
What is the latest I can cancel my prestige card without incurring the annual fee?
Ashley: at 18:34:54
Hi, Logan. I will be happy to verify that for you.
Ashley: at 18:36:41
You have 30 days from when the annual fee was charged to the account account to cancel without occurring the fee.