Originally Posted by
kipper
The moderation problem seems to also be that if one questions or even mentions moderation, there's a problem.
I'd also suggest having set term limits for moderators, and engaging other members of the community to serve as moderators.
As it wouldn't be a good idea to get into a slanging match in public it's best to contact Moderators through PM where I feel pretty confident they would be happy to explain their actions.
I agree with your second point. Too often we see new Moderators and Ambassadors selected in secret when a position becomes available. The process needs to be made more transparent.