Originally Posted by
jayer
With all the hacked cards, and the apparent inability to contain the problem, would think a rational person would stop selling them tomorrow. Is a third party actually selling them and on the hook so Hyatt does not care or what?
I agree, but in addition to stop selling new cards, Hyatt should be replacing their gift card program with one that has more security.
One possible theory is the Hyatt gift card program is run by some mid-level person who is just following instructions to replace compromised cards and hasn't compiled statistics of total gift card losses to upper management. I'd be amazed if Upper Management had any idea of what their losses are with this they wouldn't jump on it immediately.