BA denied my claim originally citing that they cancelled the flight more than 14 days before. After getting advice here I asked them to provide the date, time and method that they communicated the cancellation. BA replied:

"Your claim’s been refused because BA0768 on 01 July was cancelled because of commercial reasons which was outside our control which prevented the aircraft operating as scheduled. Under EU legislation, I’m afraid we’re not liable for a compensation payment in this situation."

Has anyone seen this before? They not only did not answer the question but cite commercial reasons which makes no sense right?