FlyerTalk Forums - View Single Post - Long call wait time Citi card center
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Old Jul 18, 2016 | 7:38 pm
  #3  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
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The rollout of the Costco VISA has not gone well.

The entire retention department has been closed and reassigned to handle Costco calls. Read the last several posts:

http://www.flyertalk.com/forum/citi-...all-cards.html
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