Originally Posted by
FlyingHighest
The fact is that AA is dealing with high employee turnover and other operational issues (especially at LAX where I go thru a lot) that make it a completely logical decision, in my case, to find another airline to fly. Delays and cancellations by AA have cost me over $2500 in non-reimbursable expenses in the last year, and that is even when I have allowed for 5-6 hour buffers to allow for delays.
If so, you might want to consider travel insurance. AA's operations have been abysmal lately, but they're not vastly worse than the other carriers (something like 81% on time so far this year, vs. 88% for Delta, for instance). If you're losing that much money due to AA, you'll likely lose less (but still a non-negligible amount) on other carriers.