Originally Posted by
Jainzar
I did the web check-in last time and it was quite annoying. If you have a party of two or more in the same booking but their last names do not match you need to get every passenger with last name and PNR. And after you added them you should not forget to check them before you continue.
Why is it necessary on the web? I don't remember that I experienced that on the app.
That sounds like a bug. I mostly travel with people whose surname isn't the same and they always show up after inserting our PNR and my surname.
One theory could be that if you're not the "main passenger" of the PNR whose the contact details are, it could be that the check-in didn't show the other passengers in the booking. Was this the case with your check-in?