Plot thickens again
Email from Opodo turns up this morning:
Dear customer,
We are contacting you regarding your booking of a flight operated by Tianjin Airlines to inform you that due to an incident beyond our control and independent of the airline, your ticket was issued for a lower class than the one confirmed. Thus, and although we informed you that your booking belonged to Business class, the ticket was issued for the economy-class seats.
In order to correct this mistake, Tianjin Airlines has planned the following actions, depending on each individual situation :
If you have NOT travelled yet
Head to the check-in desk at the airport and refer to this situation so Tianjin Airlines can upgrade you to Business class.
If you have travelled the outbound flight at economy class but have not yet travelled the inbound flight
In order to make up for all the inconvenience caused, Tianjin Airlines want to upgrade you to Business class for your inbound flight and offer you a better fare and class against your next booking. To be upgraded to Business class for your inbound flight, please go to the check-in desk at the airport and refer to this situation. Regarding your future flight booking, Tianjin Airlines will apply this upgrade for a flight with the same itinerary and under the same passengers' names as the ones stated on the tickets concerned.
If you have already travelled in Economy class
Tianjin Airlines is glad to offer you a better fare, allowing you to travel in Business class against your next economy-class booking. This goodwill gesture is subject to the itinerary and passengers' names strictly matching the original ones.
On behalf of the airline, we would like to apologize for all the inconvenience this incident may have caused you.
We remain at your disposal for any further clarification or information you may need about this situation.
Kind regards,
Opodo Customer Service
And almost at the same time MyFlights notices that there has been a change on the ticket
Status: Holding Cancelled
Warning: Please note that the Airline has cancelled one or more of your selected flights. Please modify your reservation, or contact your travel agent for further information. (9115)
And using the eticket check on
www.tianjin-air.com it shows
LGW-TSN and TSN-LGW, Z Class Open for Use, but no PNR, flight number or date.
Has anyone else had their eticket disappear in the past day or so?