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Old Jul 15, 2016, 10:44 pm
  #8  
hessbo
 
Join Date: Jan 2015
Programs: Aeroflot Bonus - Gold, Marco Polo - Silver
Posts: 154
First upgrade at Check-in experience (comfort to business)

Just tried my first upgrade at check-in / transit with Aeroflot.
Arriving from AGP in SVO I went straight to the transfer/check-in desk before passport control in terminal F. The lady first told me that upgrades from booking classes A, S, W are not permitted. After a few phone calls she finally admitted that it is possible. 30 minutes later she told me that I was waitlisted for the upgrade and the cost would be 15000 miles.

At the gate I was given my new boarding pass for class "J". Service was outstanding.

Two weeks later I open my Aeroflot bonus account and notice that 30000 miles have been deducted.
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