FlyerTalk Forums - View Single Post - Drop in Quality of Y Service?
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Old Jul 15, 2016, 9:29 pm
  #15  
agjil
 
Join Date: Mar 2012
Posts: 3,166
Originally Posted by bobbybrown
OZ got best economy class award from Skytrax if anyone still cares. Best Y seat and Y catering. Is it because everyone else's service drops even faster than Asiana?

http://www.airliners.net/forum/viewt...?f=3&t=1337831
The best economy class award OZ received this year was based on last year's flights.
I'm pretty sure OZ won't be able to win this award again in 2017, which would be based on this year's flights.
OZ is in deep financial trouble, hence they are in the process of cutting lots of service items.
As a result, the meals in economy class took a hit, as both the quantity and quality of meals have been downgraded considerably (due to lower budget allocated for meals), especially on short-haul & medium haul flights.
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