Originally Posted by
copenhagenBA
Is it something not to be discussed here as i cant see a post, but BA has been on the slide the last 3 years in the rankings.. Now, nr.26 worlds best airline. Will BA at some stage be on a charm offensive to win back loyalty, or will it take a dip in profits to change the outlook?
Personally, as a suggestion, i know its horses for courses, but as a suggestion, it would be nice if BA offered some sort of goodwill loyalty. For the first time in ten years i missed out on being Gold as i didnt do enough long haul flights. BA, can obviously see ive been a member 10yrs in a row at gold level, but there is no charm service other than heres your silver pack through the door. Now, other programmes such as hotels, will often give you a years grace as goodwill one time only, if you have shown loyalty, while other airline programmes will status match you at the drop of a hat. I havent switched my BA Gold card last year to KLM or Aegean or whoever it maybe, as i have stuck with BA, but is there any long term point, when there is no discerning difference shown from BA to its long term loyal base of customers. Thoughts?
10 years at Gold is good, but might I ask if your BAEC account is a UK or overseas account?
If the former, 10 years would be a minimum of 15,000 TPs (roughly) so you're just under halfway to Lifetime Gold which is good.
However, you could be an overseas account, and thus at circa 8,000 TPs as a minimum.
Bearing in mind there are those who do 8,000 TPs a year for work (not TP runs etc), where should the loyalty boundary be drawn?
Frustrating I'm sure, but as you have already mentioned in your post, there are other airlines you can switch your travel to if you feel they will reward you any differently.
M