Originally Posted by
ProleOnParole
Who's at the top then? (an honest question)
As overall experience, I would put JL in first place.
Service is superb. Seats and FB have improved the last couple of years.
But :
1: it is based on my own experience, and it may have been a lucky draw,
2: there are many great airlines I haven't flown (EY for ex)
I won't put EK in top position mainly because of irregular quality of service (both onboard and on land) and slow response to problems (baggage, ticketing, etc), not to mention the disappointing new B777 J seat.