FlyerTalk Forums - View Single Post - When/How to Surprise Little Sister - Her 1st Lay Flat Seat :)
Old Jul 12, 2016 | 4:46 pm
  #11  
oblisk
2M
15 Years on Site
 
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 631
Originally Posted by mduell
It may also have given them the wrong impression of work travel on United.
Yeh, the irony is that a small event like that can go a long way in building, possibly misplaced, brand loyalty.
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