Originally Posted by
mduell
Call UA and ask for the TG PNR. The other airlines reservation numbers has been buggy for a while, regardless of revenue or award.
The best guess I can anecdotally piece together: if there is a UA segment involved in the reservation the UA system picks up the partner PNR; if the reservation has partner flights only the UA system does not register the partner PNR. In any case the ticket number is universal.
SL