Originally Posted by
Lani1
UAL could learn how to depart and arrive on time, SW seems to have that mastered
Kacee hit this one on the head. WN of the 4 big players is consistently/significantly at the bottom, lingering with AA. DL has been tops, with UA right behind DL. When WN started to fly to more expensive, more congested primary airports years back, their system performance has fallen below all the other major carriers. And their cost structure has increased at the same time, passing those costs on to the consumers. But reputation lags reality for a long time.