Originally Posted by
seat38a
Also, WN is able to do this with only one line. Group A gets in line then boards, then B, then C without the {mess} of the 5 line system of UA.
I count two boarding lines, one for 1-30 and one for 31-60.
Originally Posted by
Rotus12
The boarding process is fine, employees are friendlier, employees don't seem on the edge of clinical depression, no change fees, no bag fees, directv, copious drink vouchers and random unbilled free drinks, generally cheap fares, easy website and app.
Focusing on the No Change Fees and basically a 12 month travel voucher if you cancel it altogether. That is a tremendous perk. How is it that only one airline has taken it upon themselves to do this? Bad business by southwest or bad business by the others?
The "no change fees" makes for very expensive last-minute changes (refare to full fare), vs typically $75 ($0 for high elites) at UA.