FlyerTalk Forums - View Single Post - "AMB pack not received" thread
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Old Jul 6, 2016 | 5:25 pm
  #357  
ARR72
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10 Years on Site
 
Join Date: Jul 2014
Location: CA
Programs: UA Platinum; IHG Diamond Ambassador
Posts: 481
Originally Posted by chrism20
New joiners appear to be having more luck so hopefully you will be ok. I purchased it back at the start of May and my pack has arrived and quite a few others who have purchased AMB since have reported that they have received their packs.

The issues appear to be joiners/renewals from six to twelve months ago.
Not necessarily. I renewed in May and still no sign of my pack, nor a straight answer from customer service. I may be wrong, but it seems the issue is isolated to Spire members in the U.S.
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