FlyerTalk Forums - View Single Post - Customer Service Ink vs Sapphire
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Old Jul 6, 2016, 3:31 pm
  #2  
garykung
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You expect too much from Chase.

IMHO - Chase's reps are not as competent as you think in most of the case.

However, the supervisor (or the next tier) is way better than those reps.
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