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Old Jul 6, 2016 | 11:38 am
  #9  
hyperspace
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Originally Posted by pps197
I certainly didn't intend to be cagey! We have to cancel an entire multi-leg holiday due to unforeseen circumstances and all the elements are refundable except for some first class AA flights where it's going to cost us several thousand pounds in non-refundable tickets.

Our travel agent says we can, instead, rebook those onto any AA flights for $200 per ticket plus difference in fare.

We are simply wondering where we can go on AA ... and I was hoping that could include anything on BA's route network.

However, it seems not. We will look for something that suits us on the AA route network (at the margin, we will prefer BA planes).

Or we may simply have to accept the loss - these things happen.
happened to me before a similar occasion.
I was able to use the residual value of the cancelled ticket (minus the $200) for another AA flight, although it was BA operated (AUS-LHR in F). Bear in mind that there is a time limit for the validity of the ticket, which is based on the original date the ticket was purchased (not when you were first scheduled to fly). I think that's a year, but you might wanna double check that.
The interesting part was that, since it was a BA operated flight, although on AA stock, the ticket become refundable (minus the $700 cancellation fee). So I guess that could be a way to circumnavigate the "credit only" policy of AA tickets? I did actually fly it, so don't really know what would have happened if I was gonna cancel it, but I remember reading the rules and learning about the refund policy minus $700 penalty.
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