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Old Jul 6, 2016 | 9:11 am
  #3  
vishalgupta22
10 Years on Site
 
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,651
Who / what airlines in India cares about DGCA rules?

I have seen enough flights on Jet & AI which were delayed atleast by 3 hours (or more) and the staff won't even tell people what gate/time, leave alone accommodation / food.

Last was a Jet airways flight DEL-BLR (I think the departure time was about 9:35 pm).
  • I left lounge at 9:05 pm coz the flight was showing on time.
  • Got to the gate (9:15) and boarding hasn't started
  • Asked the guy and he said that the plane is being readied and will depart for BLR at 10 (boarding in a few mins)
  • 9:50 pm, they announced that the departure gate has changed and time has also changed to 11:15
  • Everyone waits at new gate and no new announcement until 11:30 pm or so (the gate still says departure time at 11:15)
  • Passengers start getting cranky and make noise and start arguing with Jet GAs
  • Answer the plane will start from Jaipur in a few minutes (they said the same at 10 pm) and will depart by 12:15 (Jaipur-DEL is about 50 mins + atleast 20 mins to get it ready, so another shameless lie)
  • They also claimed that they announced about food a few times (unfortunately apparently every passenger was deaf and no one knew about it). Guess the book keeping was taken care of by saying we provided food
  • Passengers request for accommodation was declined saying we can't/won't do that (they did tell us that we can get accommodation as we are connecting from intl.)

The flight finally took off at about 1:15 am
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