Originally Posted by Wings100

My first flight in about 4 years in Business on LH. I mostly do AC every few weeks. Flight 495 departing July 4. Boarding in Toronto was a mess. Although they announced children under 5 and their families first, more tgan half the plane boarded this way. Then they took First and then Business. AC gets this right with their zoned boarding. I have to say the onboard service was amazing but the seats were the most uncomfortable I had recently flown in. This is not a Business class product. Overall disappointed.