Any complaints process for GoAir Delay
hi
Last Friday I was scheduled to travel from Pune to Chennai in GoAir at 11 PM. Flight got delayed more than 4 hrs without proper reason. They just said due to weather and they are bringing flights from Mumbai, Ahmadabad and Chennai.
finally at 2.30 AM they have arranged a flight. Is this normal with GoAir...
what is the complaints process in goair. I sent a note in their contact page but no response yet.
can we complain to DGCA about this and will DGCA take any complaints...
since this is the first time i have flown GoAir, would like to check here.