"Some of the looks we get when a passenger alarms goes out and takes off the offending item and then is still put in the pen for continuous."

A suggestion I had was if you know the next person will be a continuous instead of having a person back up and take the offending item off just send them into the pen for secondary. Why waste their time when they are going through secondary anyway.

Continuous is going to happen. No one here is going to change that.