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Old Jan 1, 2004 | 6:14 pm
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RLewis
 
Join Date: May 2000
Location: Shawnee Mission Kansas USA
Posts: 60
US Passport-How To Cleanup Errors??

The last 2 times that I have returned to the US I have had minor problems with immigration. In September the agent asked me some security questions (mothers maiden name, where I was born, SS number etc). Then she sent me to a room for another agent to review my record. Within a minute the other agent told me I was ok to proceed.

Yesterday, I returned from Brazil. The immigration officer pulled my (?) records up on the computer screen, and kept stating my birth year incorrectly, each time I corrected the person. Then I was asked if my height was 5'8" to which I replied that I had been 6 foot tall for 35 years. I asked the agent if the information in the computer was different than our discussion, and I was told yes. I commented that I would need to clear up the discrepancy. The agent told me that would be a good idea, and I was OK to proceed.

My question--who would I contact about verifying that the computer information the immigration officer sees is accurate?

I didn't quite know what to make of this situation. If their computer information does not match my passport, why was I allowed to proceed? Of course I didn't want to make a fuss when I was being allowed to return to the US, but it seems like a serious lapse in homeland security.
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