my claim got denied with this stupid reason.
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Dear Mr. 3rdworldresident,
I am excited to hear of your desire to stay with us and your interest in our Best Rate Guarantee program. After researching, I was unable to validate your submission based on hyatt.com being a tax inclusive reservation and priceline.com is not tax inclusive so we can not compare the two rates. Additional information regarding your submission is available below.
Park Hyatt Melbourne
Arrival Date: 01/xx/2017
Departure Date: 01/xx/2017
Occupancy: 2
The reservation you have already made is still confirmed at the original rate. Should you like to make any changes or cancellations to a Hyatt-made reservations, please contact our Global Contact Center at 800.323.7249/402.592.6465.
Or, if you would like to view a list of contact numbers available in other countries please visit:
http://www.hyatt.com/hyatt/customer-service/numbers.jsp
Warmest regards,
Sxxx Mxxxxx
Guest Services Specialist
Global Contact Center - Omaha
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It's Australia, dude!!! All price shown are inclusive of taxes.