Originally Posted by
Often1
OP - Report this to both DOT (webform on the DOT website and to AA). The sole issue is the passenger's English proficiency, not whether the passenger spoke another language (many people speak two or more). Forget the entire conspiracy issue about whether the AC agent took a bribe or is a buddy of the passenger --- it is completely irrelevant.
This is solely about safety rules and your concern that the passenger did not have a sufficient command of English to deal with crewmember instructions and that this was not properly dealt with at the AC, at the gate or onboard. Stick to that. Nothing more, nothing less.
Thanks, but is there a way of ensuring that the FAs do not get in trouble? The one who asked everyone if s/he met exit row requirements was told "yes" by the passenger in question. (Passengers didn't say "yes" one by one like they usually have to; most everyone said "yes" at once.")
Originally Posted by
ucfjoe
This. If I'm on an inland Air China flight and all the cards are in Mandarin I'll get pissed for being kicked out of an exit row for only speaking English. The need to open a door and the method to do it is supposed to be pretty easy. Maybe all ID cards should include an IQ and strength test to determine the minimum for each daily task to be performed in life.
If I were on a domestic flight in China, since I don't speak any language spoken there, I'd expect to be unable to sit in an exit row.
My father, who is frail, has been banned from an exit row when he boarded the plane and scanned his boarding pass. He didn't have a problem with that and now my parents don't even bother trying for exit rows.