Originally Posted by sfonorth

Does UA still give out Fast Track cards for flights arriving at LHR?

We flew from SFO to LHR in business class 2 weeks ago but they did not hand out Fast Track cards during the flight.

When we deplaned-- the Immigration Line was about an hour long whereas the Fast Track was only 5 people long.

Are other UA passengers getting Fast Track cards if they fly Business or First?

Or could we have gone into directly into the Fast Track Lane with our boarding cards showing our Business class seating?