I can't believe I didn't post an update after our four night stay a month ago. We booked a suite on points and therefore could not use snas. However at checkin we were upgraded to a larger suite that was a corner suite. So multiple balconies. We were escorted to the room by someone from the front desk. Breakfast was full buffet everyday complete with eggs cooked to order and pour your own proseco. This hotels service never has disappointed me in all of my stays. That includes me and my wife only, her and I plus kiddo, and an amazing three room stay w both sets of our parents. Always had an upgrade and always great service. Such a stark contrast to the Marriott right up the street. We had a nightmare stay there on the same trip after deciding to give them another try after our prior nightmare stay years ago. I hope to any deity above that this hotel doesn't follow the lead of its sister up the street once the merger is complete. Seeing the European starwoods fo the way of marriotts will be a huge disappointment. Perhaps the euro marriotts can learn a thing or hundred from the starwoods.

Enjoy your stay!