Originally Posted by
TabTraveller
The little piece of cloth masquerading as a hot towel is actually intended for you to clean the seat area yourself. Having taken on board recent feedback, BA has adjusted its cleaning schedule to ensure that customers are able to fully make use of the cleaning products supplied to them.
I recently flew CW from HND to find wet coffee when I opened my tray table. I told the crew and they just gave me a wad of tissues to clean it up myself. I also found a Korean food menu in the foot stool (so the plane wasn't cleaned properly in Heathrow either).
I now play 'guess the previous destination(s)' based on the dirt on the plane.