When I passed through security at Chicago-Midway yesterday, the person in front of me appeared to be mentally retarded or handicapped in some way (possibly Down Syndrome, but I am not a physician). I want to congratulate the TSA agent at the checkpoint who worked with this passenger. He was incredibly kind and patient, and in a very friendly way helped this passenger through a process that might otherwise have been scary and intimidating. (I did not catch the TSA agents name, but he was an Asian man of about 40-50 years of age. in case anyone who works at Midway can identify him and pass along a few kind words).

I know that saying anything nice about the TSA tends to get you flamed on this board, but I think that when an TSA agent acts the way this gentleman did, he deserves to be praised and thanked.