"Try and be a solution to the problem...""
Wait, the people of this country are already being a solution to the problem by being forced to pay a transport tax, spend endless hours in line per year depending on the frequency of travel, now we are meant to come up with solutions for the incomeptency of those we're paying for?
I don't think so.
Go get a union, get additional hours of training, become standardized. And in the meanwhile, please don't treat the public as the problem instead of the terrorists. Kindly remember too that the public you berate is the self-same "public" that went hurtling into those Twin Towers. Thank you so much.