FlyerTalk Forums - View Single Post - Accor hotels that DO NOT respect Elite benefits?
Old Jul 2, 2016 | 2:06 am
  #40  
Goldorak
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Join Date: Aug 2009
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Originally Posted by Brendan88
1st: they had a internal document from the hotel (made by there hotel) regarding LeClub advantages they must honour(he showed me). It stated that only silver gets a free drink. Then he started to mix that up with what I told him that his colleague said. And that it was not clear to them of only silvers get a free drink.
I don't know if this is the explanation, but if you remember guys, there was a time (not so old, like 1 to 2 years ago) when the public document with Le Club benefits was written in such a way that you were reading that only silver members were receiving a drink voucher at Novotel. This was a mistake corrected afterwards, but maybe they stayed on this
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