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Thread: A DL agent erroneously cancelled my Comfort+ seat - any recourse?
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Old Jun 30, 2016 | 11:11 am
  #8  
dmorbust
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Join Date: Aug 2011
Programs: DL DM, TK Elite (*Gold), AA EXP (matched and prob not for long!)
Posts: 251
Originally Posted by jamienbaker
Sorry this happened, but how in the world does one fly enough to achieve DM but NOT fly enough to realize you consistently need to check PNRs prior to travel?

I hope you sort it out.

Jamie
I checked the itinerary at least 5 times. I used to have a paid Expertflyer account and would always place seat alerts on my seat to make sure this sort of stuff doesn't happen but stopped once Delta pulled away useful upgrade inventory access from Expertflyer. Honestly short of checking the itinerary constantly this could happen to anyone.
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