The account page definitely looks nicer and having the reservations on a single page like that is helpful. I wish it would show the room type booked though without us having to go to hyatt e-concierge page.
I don't quite understand the new award search page. It doesn't let you search for actual inventory so you're still forced to go to each hotel page to see if it is available. The old way, before it got disabled, where we could use the checkbox to search for award at least allowed us this view for a particular city. Also someone searching for a hotel around Dulles won't be shown the hotel in nearby Reston which doesn't make sense. I've found at least 2 hotels don't seem to exist via that search: Hyatt Tamaya and Grand Hyatt Taipei.
Edit: Apparently there are no hotels in DC and Arlington via the award search page...
Last edited by Pingtung; Jun 30, 2016 at 9:40 am