Originally Posted by
kop84
The second guy wanted a refund because his daughters ex is a sleaze. A: not DL's problem, and not really verifiable. Sure it sucks to be out money, but it's not like the caterer's give you a refund of your deposit.
But what if the caterer did give a partial refund but gave it to the ex boyfriend? I'm also against this policy of Delta's. They should give the credit for the canceled flight to the person that actually paid for it. I'm sure the reason they don't is that it's too difficult for their IT department to add the requisite code.