FlyerTalk Forums - View Single Post - Customer Service Blunder: Wrongly Charged Phone Fee
Old Jun 29, 2016 | 2:21 am
  #10  
Tiger_lily
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I booked an AS redemption recently and was not charged the booking fee.

I didn't ask for it to be waived (in fact I had forgotten about the policy to charge it), and the agent didn't mention it either.

In this case it was a case of YMMV, the whole thing was so cheap, paying the booking fee wasn't a huge deal anyway if it had been charged.
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