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Thread: Customer Service Blunder: Wrongly Charged Phone Fee
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Old Jun 29, 2016 | 2:21 am
  #9  
Roger
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Join Date: Aug 2000
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Originally Posted by Edgerfly
I have booked probably 30+ awards using Avios on Alaska Airlines over the phone (which your agents call Alaskan) because it is not possible to book online, and I have never been charged a fee before.
Sounds like you've been lucky in not being charged for these 30+ 'blunders'.
... your agents ...
Whose agents? FTers may try to help but are none in this thread is BA.
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