FlyerTalk Forums - View Single Post - Customer Service Blunder: Wrongly Charged Phone Fee

Jun 29, 2016 | 2:15 am

#7

Edgerfly

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Quote:

Originally Posted by nux

The plural of anecdote is not fact.

The BA policy is that the service fee is charged. This is as per the official BA FT rep.
See: http://www.flyertalk.com/forum/briti...l#post17514113

Well this makes absolutely zero sense. It's not available any other way but by calling British airways on the phone, and thereby forcing you to pay a fee. Uhhh... blackmail anyone?

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