Originally Posted by
Edgerfly
I have booked probably 30+ awards using Avios on Alaska Airlines over the phone (which your agents call Alaskan) because it is not possible to book online, and I have never been charged a fee before.
One time an agent insisted on charging me the fee and I told him to call a supervisor and it was rectified and purged. You BA members may not be familiar with this because you don't often book Alaska awards living in Europe.
The plural of anecdote is not fact.
The BA policy is that the service fee is charged. This is as per the official BA FT rep.
See:
http://www.flyertalk.com/forum/briti...l#post17514113
Originally Posted by
BA Executive Club
Booking fees
- With Alaska Air still a partner, but NEVER searchable on ba.com (it is available on aa.com, but I digress) Will the $30 phone booking fee be waived for us flying from YVR to the West Coast?
Unfortunately you will not be able to book Alaska Air online for the foreseeable future. We do always try to put partner reward bookings online but unfortunately we have had the odd technical glitch with one or two of our partners. A fee will apply for any bookings made offline except if you are a Gold member.