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Thread: Cannot remove 2 days from beginning of reservation 2 months out?
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Old Jun 28, 2016 | 3:55 pm
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Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by bmcguir2
...This cannot possibly be policy, can it?
My apologies, but yes, it can. If you change arrival dates, you pretty much have to start over. Since the associates only have what the hotel is offering for the new arrival date, there isn't much they can do about it.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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