Transiting in PVG shanghai is HELL!!!
I absolutely agree with you.
If you take China Eastern and had to transit in Shanghai PVG; beware.
The transit passage are lines are absolutely horrendous.
Nobody knows what is going on and the ground staff does not seem to know anything nor care.
Even if you have Delat Skymiles, you still need to navigate your way through tired, weary and frustrated, edgy passengers.
so prepared for a rough ride.
I definitely won't recommend those who do not speak nor understand Mandarin.