Originally Posted by
Markie
Immigration is a long way from AA's gate - think Heathrow Terminal 3 - 10 to 15 mins at normal speed.
Queue long - I would estimate 40 minutes wait at its longest. They take photo and full fingerprints now.
Customs requires all bags through an x-ray machine for all passengers - no green lane.
Thanks for the report! If you don't mind me asking, what flight did you arrive on? And how long was the wait for customs (not immigration)?