FlyerTalk Forums - View Single Post - Andaz Peninsula Papagayo (Costa Rica) REVIEW - MASTER THREAD
Old Jun 27, 2016 | 8:30 am
  #646  
Bikeguy
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Originally Posted by aust7
5) We had an unfortunate incident a few days into our stay. Our rental car was damaged. To be clear, we have no idea where it occurred. Although we noticed it one morning at the Andaz, I think it's unlikely that it happened there. Prior to that we had valeted at the Beach Club, Four Seasons, and Andaz. We know it did not happen while we were driving. It was either a hit and run or one of the valets we had used somewhere caused the damage. Andaz was very helpful in looking into the incident. They reviewed their security cameras and didn't find anything. So we're now dealing with Avis to process the claim. I only had the mandatory minimum rental car insurance through Avis, which doesn't cover anything in this case. I'm going to rely on my Chase credit card. I think it could be an expensive fix given that it's a foreign car and all foreign cars seem to be very expensive in Costa Rica.
Someone decided to key the passenger door of my Chrylser 300 in Puerto Rico. While the cost to fix wasn't much, they wanted me to pay for the rental days lost while the car was in the shop. That would have been more than the repaint bill. In the end, I negotiated just paying the 150-200 for the door repaint. Mainly by asking nicely.
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