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Thread: JW Marriott and Hilton
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Old Jun 26, 2016 | 12:40 am
  #12  
A1pax
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Join Date: Sep 2004
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Originally Posted by joseeantonior
Don't want to go off-topic about this, but it is definitely something you need to bring up to Hilton Guest Assistance. Maybe the HHonors forum can give more insight on how to proceed, but basically email everything to customer service. And if things don't get solved, I'd recommend PM'ing the HHonors Representative over here at FT. </offtopic>
Have already contacted Hilton and hotel. As compensation, they offered me a free tour. I have posted a thread in Hilton forum.
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