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Thread: LH Rant - no upgrade, no refund?
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Old Jun 25, 2016 | 9:06 pm
  #13  
weero
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Originally Posted by appenzeller
I suggest to rename the title from LH Rant into Travel Agent Rant - it was the travel agent who messed up the ticket
What warning would the TA have regarding the paid upgrades? Likely none ... it was up to LH's staff to reinstate them and not use a technical excuse to abrogate the service.

The OP will have to dispute the original upgrade charges.
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