FlyerTalk Forums - View Single Post - LH Rant - no upgrade, no refund?
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Old Jun 25, 2016 | 6:47 am
  #10  
weero
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Originally Posted by warakorn
.. If the upgrade was non-refundable, then LH was right. You did the reissue voluntarily.
Yes but not the downgrade.

Internal IT restrictions of the LH system are not the customer's responsibility.
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