Interesting they were so proactive. Do you know how long it took them to send the email? I ended up stuck at MCI last night because of a 2 hour delay at MDW due to the lack of a FO. Wondering if it was initiated by someone at MCI, or how that works. The situation I was in was not handled very well by WN, so I find it interesting they would go out of their way to deal with something outside of their control meanwhile not doing anything about a situation under their control.