<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by N727NK:
CATSA Screener, You wrote:
I understand that in a lot of airports, especially ones that are not hubs, there are lulls/slow times/whatever, and then the rushes.. And I can understand why there may not be much to do when there are no pax coming through. But, during a rush, they were to be just standing around (I.E. they call for Female whatever, and the female screener person decides to take 5 minutes and finish her coffee before coming over. Yes, I saw it happen) what recourse do pax have to make sure they get "helped" in a timely manner? In some cases, 5 minutes can make or break your flight.
Chris</font>
Well, I doubt you can motivate them on the spot so you'd probably just have to deal with it, but in that situation I'd be sure to speak to a supervisor. If you really were late then that would be out of the question and you'd just be screwed. I've never had that problem on my point. When I call for a female screener one arrives as soon as available. And if they did dawdle I'd give them a piece of my mind later away from the passengers. Nobody should be drinking coffee on the point.