I posted about this today in the Upgrade Clearning Thread. I was given false information by 2 separate agents and as a result only my Y to J upgrade cleared for my flights tomorrow with my wife from EWR to NRT, with a stop in ORD.

When we first requested the upgrade in March, neither of us had elite status and neither of us had more than 26,000 miles in our advantage account so the agent we spoke to recommended that we split the record locator into 2 but have it setup that we would only upgrade if 2 became available.

Fast forward to last night/this morning, I was upgraded as a Plat (I completed a status challenge in May) but my wife was not. I never got an alert from Expert Flyer that any C inventory opened up but that does not matter now.

I spoke to a supervisor today who told me she could then add my wife's record locator to my Plat status, which she did.

No C inventory has opened yet. Rather frustrating experience.

I would ask to speak to a Supervisor right off the bat in order to assure that you get both PNRs linked.